Business Infrastructure
Single Point of Failure: The Hidden Danger of the One-Person IT Operation in UK Small Business
Across the UK, thousands of small businesses entrust their entire digital infrastructure to a single employee whose knowledge lives nowhere but their own memory. When that individual leaves, falls ill, or simply takes a fortnight's holiday, the consequences can range from inconvenient to catastrophic. This article examines the structural vulnerability this creates and what business owners can do to address it before a crisis forces their hand.
